Prices are per half-yard unless otherwise specified

Customer Service

Shipping & Delivery

Mabel Madison ships daily, Monday through Friday (excluding national holidays or for announced closures). Orders will be packed and shipped within 2 business days of receipt. Whenever possible, we will ship your order the day it is received, but cannot guarantee same-day service. In the event of a problem with your order, shipping may be delayed. If this occurs, we will contact you directly and keep you notified of the order status.

We ship using the United States Postal Service (USPS). All orders are shipped via Priority Mail. Shipping charges are calculated by VOLUME, not weight. We vow to cram as much fabric as is humanly possible into packages in order to keep shipping costs low. If our shipping calculator is incorrect, and we are able to ship your package less expensively, you will be refunded the difference.  If our shipping calculator underestimates the charges, you will NOT be charged the difference.

With the exception of very steep discount sales, orders totaling over $100.00 after discounts, coupons, and promotions are shipped for no charge to United States addresses. All packages are sent using USPS Priority Mail. There are likely to be shipping deals from time to time, so keep your eyes open and visit often! If you live close to Stevens, Pennsylvania and would like to stop in and pick up your goodies, please contact us prior to placing your order. We will provide you a coupon code to use to eliminate shipping charges and arrange a date and time to visit us.

International shipping charges are as follows:

To Canada:  $26 / $46 / $61, depending on your order.  
All other countries:  $31 / $71 / $96, depending on your order.

All orders are shipped via USPS Priority Mail.  We will ship in the least costly packaging possible and refund any overcharges. Mabel Madison is not responsible for any customs fees, duties, or taxes charged by the receiving country.  We reserve the right to send orders in multiple packages, to reduce shipping costs and to avoid fees.  Shipping times for international orders are not guaranteed and are dependent upon many factors within each country.  If you have any questions regarding international shipping, please contact us before ordering at shipping@mabelmadison.com.

Privacy

Mabel Madison will NEVER sell, rent, or share your information unless required by law. Your name, address, telephone number, email address and order information will be kept secure and private. We do not store credit card numbers. We value our privacy, and we value yours as well. If you have any questions regarding our policies, please feel free to contact us at service@mabelmadison.com

Returns & Replacements

In the unlikely instance that you receive fabric that is not of high quality, or if there is an error in your order, please contact us within 10 days of receipt at service@mabelmadison.com

Images

Images on the Mabel Madison website are scans of the actual fabric, off the bolt. There may be wrinkles or the occasional stray thread on the images (lint rollers are only so effective!). When we are able, we will press a small section of the fabric in order to improve the quality of the image. All images are 8” square representations or swatches of the print. If you would like to see more of the print, please contact us with the item number and we will be happy to provide you additional images. Please remember that actual colors may vary from the color on your screen due to monitor and video card variations.

Payment & Promotions

Mabel Madison accepts PayPal, Visa, MasterCard, Discover and American Express. All credit cards are processed using the highest security and in full PCI compliance to provide the safest buying experience.

We love a sale! Mabel Madison will run sales from time to time, offer shipping deals and coupon codes, and even run a fun contest or two. For the best access to these promotions, sign up for our newsletter or like us on Facebook.

Sales Tax

All orders shipped to a PA address will be charged 6% sales tax. If you are not a PA resident, please explore your state’s tax regulations regarding items purchased over the internet.

Communication

You will receive emails from Mabel Madison when you register for an account, when your order is completed, when your order ships, and when we issue a newsletter or promotion. We don’t wish to clog up your inbox, so we’ll keep things to a minimum, and make sure when we do send you email, it’s because there’s something really good in there! If you wish to stop receiving newsletter or promotional emails from us, simply email us at service@mabelmadison.com and we will remove your address from our list.